1. Who we are

Para Tech Limited operates this website and is responsible for the personal information collected through orders, accounts, support requests and related services.

2. Information we collect

Depending on how you use the website, we may collect your name, email address, phone number, delivery address, order details, payment status, support messages and technical information such as browser/device information and security logs.

3. Why we use your information

• To process and fulfil orders and payments.
• To provide delivery, store-pickup and self-arranged delivery support.
• To provide receipts, order tracking, customer support and warranty assistance.
• To prevent fraud, abuse and unauthorised account activity.
• To improve the website, products and customer experience.
• To send marketing communications where permitted and where you have the appropriate choice or consent.

4. Payments

Payment details may be processed by third-party payment providers. Para Tech does not need to store your full card number or card security code to process an ordinary website order.

5. Sharing

We may share information with trusted service providers only where reasonably necessary to operate the service, including payment processors, delivery partners, email providers, hosting/security providers and professional advisers, or where disclosure is required by law.

6. Retention and security

We retain information for as long as reasonably necessary for the purpose collected, legal/accounting requirements, dispute resolution and legitimate business records. We use reasonable technical and organisational safeguards, but no internet system can be guaranteed completely secure.

7. Your choices and rights

You may request access to, correction of, or other appropriate handling of your personal information, subject to applicable law and verification requirements. You may also opt out of non-essential marketing communications.

8. Cookies and similar technology

We may use necessary cookies for sessions, carts, authentication and security, and other technologies where needed for site functionality, analytics or communications.

9. Contact and complaints

For privacy questions or requests, contact Para Tech through the Support Center. Where applicable, you may also exercise rights or make a complaint through the Nigeria Data Protection Commission.